top of page

STORE POLICY

CUSTOMER CARE

At KARMACRAFTS, our customer care policy is centred around providing an exceptional and memorable shopping experience for every customer. We believe in putting our customers first, and to achieve this, we offer a range of services and commitments. Our friendly and knowledgeable customer support team is available to assist with any inquiries or concerns. We guarantee the quality and timely delivery of our products, and if any issues arise, we're committed to quick resolutions. Furthermore, we offer a hassle-free return and refund policy to ensure complete satisfaction. We value feedback and continuously strive to improve our services based on customer suggestions. Your happiness is our top priority, and we're here to make your gift shopping journey enjoyable and stress-free.

MATERIALS DISCLAIMER: Due to the natural origin of the wood, there will be colour variations that might be different from what is shown in our listings. Wood has natural imperfections and grains so colours may differ with lighting and screen resolution. Due to the engraving process, the colourisation of the end engraving varies depending on that piece of wood and how it reacts to the laser beam. No two items are exactly the same. 

PRIVACY & SAFETY

Our online privacy policy is designed to prioritize your data protection and online security. We respect your privacy and are committed to safeguarding the information you entrust to us. We collect only the necessary data required to provide our services and maintain the functionality of our website. This data will never be shared with third parties without your explicit consent, except when required by law. We employ robust security measures to protect your information from unauthorized access and ensure its confidentiality. Our use of cookies is solely for enhancing your browsing experience and understanding your preferences. You have the right to access, correct, or delete your personal information at any time. By using our services, you consent to the terms outlined in this privacy policy. Your trust is of paramount importance to us, and we continuously update our security measures to meet the highest standards in online privacy and data protection.

WHOLESALE INQUIRIES

Thank you for your interest in our online gift shop's wholesale opportunities. We're delighted that you're considering partnering with us to bring our unique and high-quality gifts to a broader audience. We offer a wide range of products that cater to various tastes and occasions, and we're committed to providing competitive pricing, exceptional customer service, and timely order fulfilment for our wholesale partners. Please email us, and our dedicated team will get in touch with you promptly to discuss your specific needs and explore how we can build a mutually beneficial business relationship. We look forward to the opportunity of working together and providing your customers with our delightful range of gifts.

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments

Payment Methods
bottom of page